What Is The Difference Between A VoiP Phone Line And A Normal Landline?

What is the difference between a VoIP phone line and a normal landline? Functionality, cost effectiveness, and scalability come to mind.

If you’re looking into business phone systems for your Nashville-based business, you usually have two options. These are VoIP and a traditional landline. While a landline might have the benefit of a long history behind it, VoIP lines may be the better option for businesses that are on a budget or looking to scale in the future.

Here’s why:


A VoIP phone line utilizes the internet to send voice and data and converts analog signals into a digital format. The VoIP technology and business phone systems piggyback on broadband internet. A landline, by contrast, still utilizes the potentially failing infrastructure of copper wires to transmit signals.


One of the main benefits of VoIP business phone systems for Nashville business owners is that they are inexpensive. If you’re looking at a traditional landline, you’ll be spending money on contracts, hardware, and set up costs. VoIP offers significant cost advantages because it utilizes your existing internet and requires little hardware. Further, long distance (even international calls) are either free or considerably less expensive with VoIP. This makes VoIP a more attractive option for businesses that have remote workers, a global team, or do business internationally.


If you have a growing business, scalability and flexibility are crucial to your continued growth. Traditional business phone systems are cumbersome to expand and extremely difficult to relocate. VoIP systems are quickly and easily scalable and highly adaptable to your ever-changing business landscape. VoIP software settings are simple to change around to accommodate growth or downsizing. Further, VoIP allows your employees to access their business phone lines from anywhere there’s an internet connection. This makes it easier to work from home, which has become increasingly common since the dawn of the pandemic.

Features And Integration

Business phone systems should offer advanced features that allow you to communicate effectively. VoIP offers everything from call forwarding to email transcriptions to auto attendants to videoconferencing and more. More importantly, VoIP business phone systems can integrate with your customer relationship management (CRM) system and other software that you’re already using. This makes them a valuable addition to your productivity. While landlines are reliable for basic communication, they fall short when it comes to robust features.

Call Quality

Landlines have been in place for generations, and they continue to be fairly reliable. But, today’s internet and advancements in technology mean that VoIP phone systems have caught up. Often, a VoIP business phone system can surpass landline quality and reliability. The only caveat here is that businesses utilizing VoIP have to make sure that their internet connection is stable and that they have the right bandwidth to accommodate the number of calls being made at any given time.

While landlines have been the go-to choice for business for decades, VoIP isn’t going anywhere. It’s a compelling, reliable, and robust alternative that offers growing businesses a cost-effective, scalable, and flexible communication platform. As you consider your telephone line options, it pays to take a deeper look into VoIP, especially when your business is positioned for the future.

Pivotel Networks is a Nashville, TN-based Technology company offering business solutions that scale, integrate, and excite. In addition to business phone systems, Pivotel offers UCaaS, CCaaS, SD-WAN, cloud services, cyber security, and dedicated Internet services. Each of these services offers different benefits, and Pivotel partners with more than 70 different providers to ensure customers have access to the best and most recent technology. Founded and operated by Marcus McGee and Brandon Valich, Pivotel is the marriage of decades worth of experience in the communications technology sector. Getting a quote is quick and painless, and businesses may find themselves on the road to better communications in as little as a day.

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