Seth Cadampog

Level Up Your Customer Service With UCaaS

Unified communications as a service (UCaaS) is a cloud-based service that supports six communication functions: enterprise telephony, audio/video/web conferencing, unified messaging, instant messaging, mobility, and communications-enabled business processes. Not only will UCaaS provide predictable telecommunications costs, reduce hardware and maintenance, and shift capital expenditures to operational expenditures, UCaaS features also enhance customer service. Customers reach …

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