Dedicated Internet Access

Not all internet access is created equal. ... For reserved bandwidth accessible by only your company's network, Internet Service Providers (ISPs) have created a specific service level agreement for dedicated internet access (DIA) that provides guaranteed high-speed and uninterrupted internet connectivity for your business. No more worrying about your internet connection!


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Benefits of Dedicated Internet Service for Businesses

To calculate whether signing a dedicated internet access agreement is worth the investment, you’ll need to weigh the benefits of a DIA against the literal loss of revenue your company will incur if you don’t upgrade your service agreement with your service provider.

Guaranteed Bandwidth

Unlike with a shared internet access agreement, having a DIA agreement guarantees your network traffic won’t compete for space on a shared information highway. Your ISP guarantees a certain bandwidth is reserved for your company network. With dedicated internet access, your network won’t get stuck in traffic ever again. If your company revenue hinges on uninterrupted internet access, this feature is a game changer for your business.

Matching Upload and Download Speeds

With most shared internet access agreements, your download speeds are significantly faster than your upload speeds because people tend to download more data from the internet than they upload to it—at least on private networks. But for businesses that rely on video conferencing, calling or chatting services, upload speeds need to be as quick as download speeds to prevent lagging or any delay of service. Dedicated Internet Access ensures your download speeds match your upload speeds around the clock.

More Secure Network

In an age where your business’s cybersecurity equals financial security, safeguarding your network is paramount. With dedicated internet access, you don’t share the road with any other networks which insulate your network against breaches and strengthens your overall cybersecurity. When you don’t have to worry about other networks threatening your network infrastructure you can focus on shoring up your other digital security weak spots.

Better Customer Support from ISPs

With residential or other shared internet access services, it’s not unheard of to wait two to three business days for internet problems to be addressed. But when you upgrade your internet service to dedicated access, your service requests become a top priority for your service provider, and your internet problems will typically be addressed in the same business day.



“Five Stars! We have been using Pivotel's services for all of our communication needs for over 9 years. We chose Pivotel because the price fit and quality of service seemed attractive. We are happy to say many years later that they have lived up to that reputation. Our point person, Marcus, is friendly, responsive, efficient, and honest. We operate from three different locations between Nashville and Knoxville. It is critical that our 20 desktop computers, 44 monitors, 3 laptops, 3 multi-line phone systems, and mega server to operate it all - run smoothly at all times. With Pivotel, we run like a finely oiled machine.

Our advice: ditch the big-name companies for the knowledgeable, dependable and personal service for your small or large business, you can’t do any better than Pivotel.”

Dena Gibson

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