About Us

Our mission is to reach 100% customer satisfaction with the services and products we provide. We strive to be your advocate and ally in an ever-changing world of technology.


Our Team

pivotel networks marcus

Marcus McGee

Co-Owner & President

Brandon Valich


WD Wheeler

Business Development


Welcome to Pivotel Networks, Inc.! We strive to be your personal advocate and ally in finding telecommunication and internet products and services. Our top priority is to identify your technology/internet needs and find the best, most comprehensive technology solution that fits within your budget. We also offer consulting services to provide advice on the best telephone and internet solution. As an agent for major telephone and ISP companies, we work diligently to negotiate the best price for you for the following services: business internet, TV, dial tone, and Nashville Cloud Services.

Have outdated telephone systems or equipment? Updating that technology and equipment is our specialty! We can install VoIP phone systems and make sure to set up and structure organized and clean cabling. All of this can be provided at a very reasonable cost to fit your budget to improve your bottom line. Contact us today to see how we can make your telephone and internet systems work better.



Dena Gibson


“Five Stars! We have been using Pivotel's services for all of our communication needs for over 9 years. We chose Pivotel because the price fit and quality of service seemed attractive. We are happy to say many years later that they have lived up to that reputation.  Our point person, Marcus, is friendly, responsive, efficient and honest. We operate from three different locations between Nashville and Knoxville. It is critical that our 20 desktop computers, 44 monitors, 3 laptops, 3 multi-line phone systems, and mega server to operate it all - run smoothly at all times. With Pivotel, we run like a finely oiled machine.

Our advice: ditch the big-name companies for the knowledgeable, dependable and personal service for your small or large business, you can’t do any better than Pivotel.”


Kelly Queener


“We, TriStar Building Services, have been remarkably pleased with all our interactions with Pivotel Network over the past few years.  WD’s knowledgeable and consultative approach has been invaluable to us in solving our issues with appropriate products which include an IP phone system, the installation of security cameras and most recently access control systems. Chris and the tech guys have done a great job of installing and training our employees to make sure we can use these systems effectively. In addition, they are always available when we need them.

Pivotel has the best customer service in the industry and has become a true partner in making our operations run more smoothly, efficiently and safely each and every day. I highly recommend Pivotel Networks to you! ”

Robertson County Logo resized

Chet Biggers


“Marcus and the Pivotel team really went out of their way to make the transition from an old on-premise phone system to VoIP an easy one.  The vendor that he chose to work with made it simple for us to start anew with the VoIP system with weekly progress calls regarding porting, installs, and network configurations. I went in knowing nothing about this technology and came out looking like a pro.

Trust is a hard thing to come by these days, but this crew is rock solid in their commitment to expert service and expediency. Nice to have someone to lean on and that is why I turn to Pivotel for all my telecom needs.”

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Our mission is to reach 100% customer satisfaction with the services and products we provide. We strive to be your advocate and ally in an ever-changing world of technology.

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