Co-Owner & President
“ Five Stars! We have been using Pivotels services for all of our communication needs for over 9 years. We chose Pivotel because the price fit and quality of service seemed attractive. We are happy to say many years later that they have lived up to that reputation. Our point person, Marcus, is friendly, responsive, efficient and honest. We operate from three different locations between Nashville and Knoxville. It is critical that our 20 desktop computers, 44 monitors, 3 laptops, 3 multi-line phone systems, and mega server to operate it all - run smoothly at all times. With Pivotel, we run like a finely oiled machine. Our advice: ditch the big-name companies for the knowledgeable, dependable and personal service for your small or large business, you can’t do any better than Pivotel. ”
Rock McElhaney Law Firm
“ We, TriStar Building Services, have been remarkably pleased with all our interactions with Pivotel Network over the past few years. WD’s knowledgeable and consultative approach has been invaluable to us in solving our issues with appropriate products which include an IP phone system, the installation of security cameras and most recently access control systems. Chris and the tech guys have done a great job of installing and training our employees to make sure we can use these systems effectively. In addition, they are always available when we need them. Pivotel has the best customer service in the industry and has become a true partner in making our operations run more smoothly, efficiently and safely each and every day. I highly recommend Pivotel Networks to you! ”
TriStar Building Services
“ Marcus and the Pivotel team really went out of their way to make the transition from an old on-premise phone system to VoIP an easy one. The vendor that he chose to work with made it simple for us to start anew with the VoIP system with weekly progress calls regarding porting, installs, and network configurations. I went in knowing nothing about this technology and came out looking like a pro. Trust is a hard thing to come by these days, but this crew is rock solid in their commitment to expert service and expediency. Nice to have someone to lean on and that is why I turn to Pivotel for all my telecom needs.”
Director of IT, Robertson County
Our mission is to reach 100% customer satisfaction with the services and products we provide. We strive to be your advocate and ally in an ever-changing world of technology.