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Our mission is to reach 100% customer satisfaction with the services and products we provide. We strive to be your advocate and ally in an ever-changing world of technology.

Here’s What You Need to Know About Moving to a Cloud-Based Business Phone System

Cloud computing, or the on-demand delivery of computing services like applications and storage solutions over the internet, is changing the way we do business as we know it. The cloud has even become the go-to for telephone services. More and more businesses are shifting to cloud-based business phone systems. The reluctance of some organizations to …

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Moving Out of Your Office? Here’s An IT Relocation Checklist

Moving out of an old office is not exactly anyone’s idea of a fun activity. It can be tedious and time-consuming, but necessary. Business phone systems expert Pivotel Networks has come up with a moving out checklist to minimize the chaos and the operational disruptions caused by the move. Planning the Physical Move Any move …

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Work From Virtually Anywhere with UCaaS

With recent events disrupting the world as we know it, most business owners are wondering how they can continue to drive business growth despite uncertain economic conditions. If your operations have been derailed by long-term stay-at-home orders because staff could not work, collaborate, and communicate effectively from home, now is the perfect time to consider …

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Migrating To VoIP Business Phone Systems: Here’s What You Need To Know

From applications to storage solutions, cloud technology is transforming business operations of all sizes across different industries. In fact, organizations have even migrated to cloud-hosted business phone systems, also known as Voice over Internet Protocol (VoIP) systems. The reluctance to shift to VoIP business phone systems comes from misconceptions about the technology and the migration …

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What is a VoIP Business Phone System?

Voice over Internet Protocol, or VoIP, is a technology that allows you to make phone calls anywhere, anytime, through a broadband internet connection instead of a regular phone line. You can easily leverage this technology to your company’s advantage. How it works VoIP technology converts phone calls into electronic data packets. These packets of data …

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Level Up Your Customer Service With UCaaS

Unified communications as a service (UCaaS) is a cloud-based service that supports six communication functions: enterprise telephony, audio/video/web conferencing, unified messaging, instant messaging, mobility, and communications-enabled business processes. Not only will UCaaS provide predictable telecommunications costs, reduce hardware and maintenance, and shift capital expenditures to operational expenditures, UCaaS features also enhance customer service. Customers reach …

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