Why Are People Switching To VoIP Phones?

Why are people switching to VoIP phones? Reliability, scalability, and flexibility are key factors that set VoIP apart from outdated technology.

Move over traditional phone lines, there’s a (not-so) new service in town! Voice Over Internet Protocol, or VoIP for short, is undoubtedly one of the most popular and logical options in business phone systems today. Nashville businesses can use the internet to make and receive calls and much more. And, importantly, unlike outdated technology, such as PSTN or ISDN, VoIP phone lines won’t be shut off at the end of 2025.


But why are people switching to VoIP phones now? Let’s take a look.

VoIP Phone Systems Are Budget-Friendly


One of the main reasons to switch your analog system to a VoIP phone is to reduce the toll on your bottom line. Your old-school phone system is probably much more expensive than you think. There are set-up costs, ongoing maintenance, and other expenses that you might have yet to consider in your budget. By contrast, business phone systems that utilize VoIP technology, which was invented in 1995, offer higher quality at a lower price, all without the cost of maintaining traditional copper wires.

Scalable System


As a Nashville business, you’re probably looking at future growth. When you make the switch to a VoIP Phone system, you can quickly, easily, and almost instantaneously add lines when you need them. Plus, your lines will have digital clarity that an analog connection can’t match.

Increased Flexibility


VoIP also offers businesses greater flexibility, allowing employees and freelancers to work from anywhere with an internet connection. With VoIP, employees can make and receive calls from their home office, on the road, or hotel. This flexibility means that Nashville businesses can adapt to a more flexible work environment, which was spurred by the coronavirus crisis and continues to benefit businesses today. VoIP allows employees to stay engaged and connected with zero communication disruptions.

Advanced Features


VoIP systems come with a range of advanced features that can improve your overall communications. These features include call routing, call forwarding, voicemail-to-email transcription, and even video conferencing. VoIP business phone systems let Nashville business owners take control of the features they want and need for optimal growth.



If you need a reliable phone system for your business, VoIP can’t be beaten. You’re looking at virtually no downtime, and your system is accessible 24/7. Due to its digital nature, a VoIP platform isn’t as susceptible to weather, power outages, and other issues that our predecessors had to deal with when using wire phone systems.


Ultimately, VoIP business phone systems are a cost-effective and highly scalable option for growing companies. And, perhaps most importantly, this technology is not at risk of fading into antiquity like traditional phone lines. When you want a reliable and crystal-clear communication platform that does more for your money, contact Pivotel to ask about a phone system that will take you throughout 2023 and beyond.


Pivotel Networks is a Nashville, TN-based Technology company offering business solutions that scale, integrate, and excite. In addition to business phone systems, Pivotel offers UCaaS, CCaaS, SD-WAN, cloud services, cyber security, and dedicated Internet services. Each of these services offers different benefits, and Pivotel partners with more than 70 different providers to ensure customers have access to the best and most recent technology. Founded and operated by Marcus McGee and Brandon Valich, Pivotel is the marriage of decades worth of experience in the communications technology sector. Getting a quote is quick and painless, and businesses may find themselves on the road to better communications in as little as a day.

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