We are a leading provider of VoIP telephone and other digital and analog communication systems. We work with businesses of all sizes to ensure they have the most progressive telecommunications network available. We also offer a vast range of maintenance, management, and support services after installation including on-site training with your product.

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Looking for a perfect Phone Equipment solution for your company? Based in Middle Tennessee, Pivotel Networks, Inc. is a leading provider of VoIP telephone and other digital and analog communication systems. Pivotel Networks, Inc. works with businesses of all sizes to ensure they have the most progressive telecommunications network available.


• All staff technicians are certified to install and upkeep two of the most popular business phone options of today, Partner ACS and Avaya IP Office.
• A vast range of maintenance, management, and support services after installation.
• Pivotel Networks, Inc. offers on-site training and is not satisfied until each user is comfortable with their product.
• The company’s leadership believes that customers are the backbone oftheir business and strives to provide only the best in sales, service, and beyond.

Message, Phone

$29.99 $19 .99 / user/month

  • Up to 10 users only
  • Business phone or toll-free numbers
  • Unlimited calls within the US/CA*
  • Unlimited business SMS
  • Voicemail-to-text
  • Team messaging
  • Document sharing

Message, Video, Phone

$34.99 $27 .99 / user/month

  • Everything in Essentials PLUS
  • No limit on number of users
  • Business phone numbers in over 100 countries
  • Unlimited internet fax
  • Unlimited audio conferencing
  • Video meetings with up to 100 participants
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Popular integrations including Office 365, G Suite, Slack, and more
  • 24/7 support

Message, Video, Phone, Open Platform

$44.99 $34 .99 / user/month

  • Everything in Standard PLUS
  • Automatic call recording
  • Single Sign-on
  • Multi-site admin and management
  • Up to 8-digit extensions with site codes
  • Hot desking
  • Advanced call handling including whisper, barge, and more
  • Video meetings with up to 200 participants
  • Real-time analytics
  • Popular CRM integrations with Salesforce, Zendesk, and more
  • Industry-specific integrations with Canvas, Smarsh, and more

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We Handle the Research

We are an agent for a variety of reputable telecommunication carriers. At Pivotel Networks, Inc., our staff partners directly with all major carriers like AT&T, Verizon, and all other carriers to get the very best service for the most aggressive price. We set up everything for the individual business from internet, to dial tone, to TV needs, to communications technology.

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more efficient speeds

We even provide options for that critical and imperative need that is often overlooked by many businesses—more bandwidth—to be able to work at a more efficient speed! We look at your business needs, provide quotes from all of the available carriers, and let you choose the best fit for your business and budget.

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Here is the best news! We cut out issues that are costing your business down time, such as slow and ineffective systems, and even large phone/internet bills. Are you concerned that an upgrade would not be affordable for your business? We can get started today with a free quote and start saving your hard earned cash!

You can find service for your business phones in Nashville, TN, and beyond. These are some areas we currently cover:

• Mufreesboro
• Brentwood
• La Vergne
• Clarksville

• Franklin
• Donelson
• Mount Juliet
• Cookville

• Hendersonville
• Gallatin
• Smyrma

• Antioch
• Hermitage
• Spring Hill

• Knoxville, Chattanooga
• Louisville, KY
• Bowling Green, KY


We currently service a variety of industries and businesses, including corporate offices, healthcare, call centers, and industrial plant environments.


“ Five Stars! We have been using Pivotels services for all of our communication needs for over 9 years. We chose Pivotel because the price fit and quality of service seemed attractive. We are happy to say many years later that they have lived up to that reputation. Our point person, Marcus, is friendly, responsive, efficient and honest. We operate from three different locations between Nashville and Knoxville. It is critical that our 20 desktop computers, 44 monitors, 3 laptops, 3 multi-line phone systems, and mega server to operate it all - run smoothly at all times. With Pivotel, we run like a finely oiled machine. Our advice: ditch the big-name companies for the knowledgeable, dependable and personal service for your small or large business, you can’t do any better than Pivotel. ”

Dena Gibson

Rock McElhaney Law Firm

“ We, TriStar Building Services, have been remarkably pleased with all our interactions with Pivotel Network over the past few years. WD’s knowledgeable and consultative approach has been invaluable to us in solving our issues with appropriate products which include an IP phone system, the installation of security cameras and most recently access control systems. Chris and the tech guys have done a great job of installing and training our employees to make sure we can use these systems effectively. In addition, they are always available when we need them. Pivotel has the best customer service in the industry and has become a true partner in making our operations run more smoothly, efficiently and safely each and every day. I highly recommend Pivotel Networks to you! ”

Kelly Queener

TriStar Building Services
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“ Marcus and the Pivotel team really went out of their way to make the transition from an old on-premise phone system to VoIP an easy one. The vendor that he chose to work with made it simple for us to start anew with the VoIP system with weekly progress calls regarding porting, installs, and network configurations. I went in knowing nothing about this technology and came out looking like a pro. Trust is a hard thing to come by these days, but this crew is rock solid in their commitment to expert service and expediency. Nice to have someone to lean on and that is why I turn to Pivotel for all my telecom needs.”

Chet Biggers

Director of IT, Robertson County

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    815 Airpark Center Dr
    Nashville, TN. 37217


    Our mission is to reach 100% customer satisfaction with the services and products we provide. We strive to be your advocate and ally in an ever-changing world of technology.

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