Better Solutions, Better Results
CCaaS
Contact Center
As a Service
CCaaS is a call center software that is hosted (or built natively) in the cloud instead of hosted on-premises. We maintain and develop the software (hence “as a service”), which allows call centers to focus on using the software to provide better customer experiences.
UCaaS
Unified Communication
As a Service
Unified communications as a service is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service, with UCaaS, unified communications services can be made available from the cloud to businesses from SMB to enterprise.
SD-WAN
Software Defined Networking
In a Wide Area Network
Software-defined wide-area network is a specific application of software-defined networking technology applied to WAN connections such as broadband internet, 4G, LTE, or MPLS. It connects enterprise networks -- including branch offices and data centers -- over large geographic distances.
Cloud Services
Simply put, cloud computing means that you store and create easy access to data or software programs, all without taking up any physical storage on your computer’s hard drive. We offer Industry-Leading Data Center & Cloud Solutions through our partner, Tier Point, one of the most comprehensive enterprise-class cloud and managed services portfolio in the industry.
Cyber Security
Cyber criminals are constantly employing new tools and strategies to infiltrate businesses — making it no longer a question of if, but when systems will be breached. • That’s why it is so important to understand the security landscape, develop a strategy and engage the right suppliers to help you implement or strengthen your customer’s security posture.
Dedicated Internet
Not all internet access is created equal. ... For reserved bandwidth accessible by only your company's network, Internet Service Providers (ISPs) have created a specific service level agreement for dedicated internet access (DIA) that provides guaranteed high-speed and uninterrupted internet connectivity for your business. No more worrying about your internet connection!
Phone Systems
We are a leading provider of VoIP telephone and other digital and analog communication systems. We work with businesses of all sizes to ensure they have the most progressive telecommunications network available. We also offer a vast range of maintenance, management, and support services after installation including on-site training with your product.
Pivotel Networks, Inc.
(615) 499-7900
[email protected]
815 Airpark Center Dr, Nashville, TN 37217
Monday - Friday 8am - 5pm
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Our mission is to reach 100% customer satisfaction with the services and products we provide. We strive to be your advocate and ally in an ever-changing world of technology.